Analyse
Our customers come to us with a specific problem. An initial comprehensive business requirements analysis ensures that we understand that problem. Outcome: Documented and agreed scope of work.
Manage
Apptix can provide experienced Project Management if required. Outcome: Documented project plan and applied knowledge, skills and tools to meet business requirements.
Orchestrate
Apptix uses industry standard design principles to architect functional information systems. Outcome: Documented design and implementation plans.
Design features encompass:
- security to counter vulnerability and allow usability
- migration planning to ensure business continuity
- best technology fit for budget
- appropriate and practical functionality
- minimization of administration and maintenance effort and costs
- provision for future growth
We specialise in design, migration, upgrade and implementation or audit, redesign and replace in the following areas:
- Network Architecture and Service Oriented Architecture - SOA
- Server provisioning - from purchase to installation and configuration
- Enterprise Directory integration - Microsoft Active Directory, Group Policy, Application deployment, Novell eDirectory, single sign-on
- Standard Operating Environment - SOE
- Operating Systems - server and desktop Microsoft, Novel
- Messaging - Microsoft Exchange, Novell GroupWise
- Storage, Backup and Disaster Recovery - clustering, SAN (EMC, IBM, Hitachi), Veritas NetBackup and Backup Exec
- Network Security - firewalls (Check Point, Juniper/NetScreen), proxies, wireless, anti-virus, anti-spam, content management
- Business Applications - Microsoft SQL Server, Microsoft SharePoint Portal Server
- Remote Access - VPN solutions, authentication schemes
- Thin Client - Citrix, windows terminals, Application Service Providers - ASP
- Logistics - provisioning process order, site inspection and delivery, liaison
- Tender / RFP authoring, responses and evaluation
Handover
Upon completion, as-built documentation, design and implementation documentation, test plans and outcomes documentation are provided.
Mentoring and expert training is made available at all levels; one-on-one, group and formal.
Support
One major benefit of our services model to our customers is to empower them to understand and manage the implemented solution.
However, we understand that some organisations require further assistance to support and maintain their IS solutions. We can therefore offer ongoing support services if required.